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906 Call Center Software.
906 Call Center Software.

Help desk and call centre software offers service desk support functions, incident management, problem management, change management, improved support staff productivity, administration and reporting functionality, information and management tools. This software may also provides contact management functions, scheduling and calendar functions and supports messaging and group communication functions.

Price: (Members Only)
Requires Documentation Y

Product Code: SW-SLSA-NET-0906

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Please ensure the software does not fall under the Base Software List.
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For sole source requirements, the request must also include as follows:
  • Valued at $25k and over: the 7 Treasury Board Questions document.
  • Valued between $10k and $25k: no substitution explanation or Sole Source and Limited Tendering Certification (SSLTC) form.
***Please be advised that failure to provide the requested information may result in the cancellation of your order***